Hints and tips for ordering from ChocImpress.com

How can I get a quote or more information?
Please use our Quick Quote form, call 020 8898 9383 or email sally@chocimpress.com.

How long have you been doing this?
I've been in business since August 2008, produced over 3,000 chocolate bars and have many satisfied customers.

When do I pay?
Full payment is required before I print your order. You will get a proof by email to make sure you like the design. 

How can I pay?
I can send you a PayPal money request email. This is instant and totally secure, as we never see your debit/credit card details. You don't even need to have a PayPal account.

Or I will send you my bank account details and you can pay me direct - this saves me the fees which PayPal charge, and I should get your funds within minutes.

Alternatively you may order by post. Cheques should be made payable to 'Sally Wilton', and please allow extra time for clearance. If you are local you can of course come and pay cash.

NEW: If you are on facebook check out my ChocImpress.com page - once you have 'Liked' it you will get 10% discount when you order through the shop there!

What information do you need from me?
Here is a handy checklist (or why not try the Quick Quote form on this site?):

  1. Type of chocolate
  2. Size of bars
  3. Foil colour
  4. How many bars
  5. Wrapper design
  6. Any images to be added
  7. Messages for front and back
  8. Whether you'd like gift wrapping or any other extras
  9. Delivery method
  10. Date you need your chocolate by

Please don't forget to include your contact details and the delivery name /address if different.

How do I know if I will be happy with the design?
I'll send you a proof of your wrapper before printing, to check it's exactly as you require. Please look out for an email from ChocImpress!

How quickly can I get my chocolate?
I aim to produce your chocolate in just one week.  Just let me know if it's urgent - Next Day Delivery can be arranged.

Where does your chocolate come from?
My suppliers are all reputable British chocolate making companies, and the organic bars are handmade by Cloud Cocoland Chocolate in Surrey (not far from me).

Can I have wrappers with Disney characters etc on them?
Sorry, these are licensed images and I can't afford to break the law! If you want to take a photo of your child with their favourite toy or wearing their favourite outfit, that would be OK to print.

Can you print photos?
Yes, and there's no extra charge! If you don't find a wrapper you like in our design galleries, I can make one up for you. A photograph is an excellent starting point for this. I use a lightweight gloss paper and a laser printer so the quality is high.

Can you print messages inside the wrappers?
Yes, there is a small extra charge for this - please ask me for a quote.

Can I have the guests' names on the wrappers?
I'd be glad to print a different name on each wrapper - there is a 20p charge per name for this service, which I call 'Placecard'.

Do you sell Diabetic / Kosher / other specialist chocolate?
I have many suppliers so please ask me for a quote if you need a particular type of chocolate and I will do my best to help.